Motors Aren't Moving?
Bottango is a tool to control a robot, but it is not designed to troubleshoot or build the hardware itself.
You’ve set everything up correctly as best you can tell, but nothing is moving! The first thing to find out is if the motor and your hardware setup works at all, regardless of what Bottango is doing. The most effective way to get things working is to take a step back, and remove Bottango from the equation for a bit. You’ll want to get your hardware (motor, Arduino, etc.) working WITHOUT Bottango, and then add Bottango back in when you’re confident in your setup and ready for more advanced motion control.
One recommendation is to look for Arduino tutorials that use the kind of motor you have (Servo, stepper, etc.), wire everything up as explained in these tutorials, and control it using the tutorial provided code uploaded through the Arduino IDE. Once you are certain that your electronics work as expected, then controlling them with Bottango should be an easier evolution. Some Google / YouTube searching will get you a long way.
One last note. Bottango developers aren’t able to help you troubleshoot the physical hardware of your robot. Though you may get some assistance from other Bottango community members, you may find more help getting started in robot building in other more general-purpose servers or forums.